Makarem Hotels adopts strict precautions against Covid-19

Makarem Hotels has taken a number of rigorous preemptive and precautionary measures to protect its guests and employees throughout its facilities and to tackle new developments and outcomes that may arise as a result of the novel Coronavirus (Covid-19) outbreak, in line with the guidelines of the Ministry of Health and the World Health Organization as well as the national instructions, healthcare policies, and applicable procedures. The company has also adopted several flexible measures to keep pace with customers’ current requirements, and to facilitate reservations, rearrangements, or cancellations.

Fully compliant with health and hygiene standards

Makarem affirms its full commitment to following all health standards and hygiene specifications in all its hotels and subsidiaries, where it continually disinfects all of its facilities on a daily basis, in addition to training its employees and raising their awareness on the risks of the novel Coronavirus (Covid-19), and guiding them to adopt and apply utmost health standards to ensure public safety. Staff in all hotel facilities are directed to frequently and thoroughly wash their hands using the right method, and to use disinfectants and specific detergents, in line with the approved international health standards. A dedicated support team, in coordination with the local health authorities, monitors all facilities, making sure that they are fully committed to implementing the health measures taken, and monitoring, supporting, and assisting employees.

Makarem observes the following mechanisms in all its facilities:

Guest rooms: All guest rooms and their components are cleaned and continually disinfected during the guests’ stay, after their checkout, and before new guests check in.

Public spaces: Dedicated teams and hotel staff constantly clean and sanitize public spaces in all properties, particularly focusing on the reception desk, elevators, door handles and public bathrooms.

Staff facilities: All areas dedicated to hotel personnel are continuously cleaned and sanitized, including their entrances and elevators, changing rooms, laundry rooms and employee offices, in addition to all equipment in the kitchen and restaurants.